PRIVACY POLICY

Effective Date: August 30, 2026

Serenity Methods respects your privacy. This Privacy Policy explains what information we collect through our website, how we use and protect it, and the choices available to you.

  1. Who We Are

Serenity Methods provides professional organizing and small-space interior design services in Las Vegas and Henderson, Nevada, along with select virtual services.

Website: https://www.serenity-methods.com
Email: hello@serenity-methods.com
Phone: 725-772-2532

  1. Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

• Complete a contact form
• Request information about our services
• Schedule a consultation
• Communicate with us by email, phone, or text
• Become a client

This information may include your name, email address, telephone number, appointment information, service interests, and anything you include in a message.

Please do not submit Social Security numbers, financial account information, passwords, detailed medical information, or other highly sensitive information through the website contact form.

Information Collected Automatically

When you visit our website, Squarespace and other service providers may automatically collect information such as:

• Your Internet Protocol address
• Browser and device information
• Pages viewed
• The date and time of your visit
• Referring website or search source
• General geographic information
• Website activity and performance information

This information helps operate, secure, and improve the website.

  1. How We Use Information

Serenity Methods may use collected information to:

• Respond to questions and service inquiries
• Schedule and manage consultations
• Prepare proposals and provide requested services
• Communicate about appointments or projects
• Maintain business records
• Improve our website and customer experience
• Protect the website from spam, fraud, and misuse
• Meet legal, accounting, or regulatory requirements

We do not use contact-form information to send marketing messages unless you have separately agreed to receive them.

  1. Cookies and Website Analytics

Our website is hosted by Squarespace. Squarespace uses cookies and similar technologies to operate the website, provide security, remember visitor preferences, and measure website traffic and performance.

Cookies are small files stored on your device. You can control or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

Squarespace and other embedded services may collect information about website activity over time. Their collection and use of information are governed by their own privacy policies.

  1. Scheduling Services

Our online consultation booking is provided through Acuity Scheduling, a Squarespace service. When you schedule an appointment, Acuity may collect your name, contact information, appointment selection, and information you provide during booking.

Acuity and Squarespace process this information to provide scheduling, notification, and related services. Their handling of information is also governed by their own privacy policies and terms.

  1. How We Share Information

We may share information only when reasonably necessary with service providers that help us operate the business, such as:

• Squarespace, which hosts the website and processes form submissions
• Acuity Scheduling, which manages consultation bookings
• Email and communication providers
• Website analytics and security providers
• Professional advisers, such as accountants or attorneys, when necessary

These providers may access information only as needed to perform services on our behalf or meet their own legal obligations.

We may also disclose information when required by law, to respond to lawful requests, to protect our rights or safety, or in connection with a business transfer.

  1. Sale of Personal Information

Serenity Methods does not sell personal information for monetary consideration.

If our practices change, this Privacy Policy will be updated before personal information is sold. Nevada residents may contact us at hello@serenity-methods.com with questions or requests concerning the sale of covered information.

  1. Information Retention

We retain information only as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations.

The retention period may vary depending on the type of information and the reason it was collected.

  1. Information Security

We use reasonable administrative and technical measures to protect the information we maintain. However, no website, email system, or internet transmission can be guaranteed to be completely secure.

  1. Your Choices and Requests

You may contact us to:

• Ask what personal information we maintain about you
• Request that inaccurate information be corrected
• Request deletion of information, subject to legal and business-record requirements
• Ask questions about how your information is used
• Request that your information not be sold

Send requests to hello@serenity-methods.com. We may need to verify your identity before completing a request.

  1. Children’s Privacy

Our website and services are directed to adults. We do not knowingly collect personal information directly from children under 13 through the website. If you believe a child has submitted personal information, contact us so we can review and remove it when appropriate.

  1. External Links

Our website may contain links to external websites or services. Serenity Methods is not responsible for the privacy practices, security, or content of websites operated by others.

  1. Changes to This Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The updated policy will be posted on this page with a revised effective date. Material changes may also be communicated through the website or by another reasonable method.

  1. Contact Us

For questions or privacy requests, contact:

Serenity Methods
Email: hello@serenity-methods.com
Phone: 725-772-2532
Website: https://www.serenity-methods.com